News Releases
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West Announces Clearance From The UK Office Of Fair Trading
Apr 18, 2008
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10.8 KB
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OMAHA, NE - April 18, 2008 - West Corporation ("West") today announced that it received clearance from the UK Office of Fair Trading (the "OFT") with respect to the acquisition of Genesys pursuant to the cash tender offer made by West International Holdings Limited, West's wholly-owned subsidiary, for all outstanding shares of Genesys (in...
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West Corporation Reports First Quarter 2008 Results
Apr 17, 2008
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104.5 KB
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Company Updates 2008 Guidance
OMAHA, NE, April 17, 2008 - West Corporation, a leading provider of outsourced communication solutions, today announced its first quarter 2008 results.
Financial Summary (unaudited)
(Dollars in millions)
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West Corporation to Present at Lehman Brothers Conference
Mar 6, 2008
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OMAHA, NE, March 6, 2008 - West Corporation, a leading provider of outsourced communication solutions, today announced that Chief Executive Officer Thomas Barker and Chief Financial Officer Paul Mendlik will present at the Lehman Brothers 2008 High Yield Bond and Syndicated Loan Conference on Thursday, March 13, 2008 at 7:30 AM ...
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Friendly Tender Offer By West Corporation For Genesys Conferencing
Feb 19, 2008
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12.9 KB
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OMAHA, NE, VIENNA, VA and MONTPELLIER, FRANCE, February 19, 2008 — West Corporation ("West"), a leading provider of outsourced communication solutions, and Genesys (Euronext Eurolist: FR0004270270) ("Genesys"), a leading global multimedia collaboration service provider, today announced that West will seek to acquire Genesys and combine it wi...
 Joint Press Release (French)
Regulated Press Release (English)
Regulated Press Release (French)
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West at Home Study Highlights Home Agents' Positive Environmental Impact
Feb 13, 2008
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12.8 KB
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(Omaha, Neb., Feb., 13, 2008) – West Corporation, a leading provider of outsourced communication solutions, today announced the results of an internal study showing the tremendous positive environmental impact of its home agent solution, West at Home, and the overall industry-wide benefit of home-based agents.
According to the resu...
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Frost & Sullivan Names West Corporation 2008 North American Contact Center Company of the Year
Feb 4, 2008
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(Omaha, Neb., February 4, 2008) – West Corporation, a leading provider of outsourced communication solutions, today announced that it was named 2008 North American Contact Center Outsourcing Company of the Year by Frost & Sullivan. The Frost & Sullivan Award for
Company of the Year is presented each year to the company that has demonstrated u...
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West Corporation Reports Fourth Quarter and Fully Year 2007 Results and Provides 2008 Guidance
Jan 30, 2008
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156.8 KB
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OMAHA, NE, January 30, 2008 - West Corporation, a leading provider of outsourced communication solutions, today announced its fourth quarter and full year 2007 results.
Financial Summary (unaudited)
(Dollars in millions)
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West Corporation to Present at Bank of America Credit Conference
Nov 28, 2007
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6.1 KB
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OMAHA, NE, November 28, 2007 - West Corporation, a leading provider of outsourced communication solutions, today announced that Chief Executive Officer Thomas Barker will present at the Bank of America 2007 Credit Conference on Monday, December 3, 2007 at 11:10 AM ET.
A live webcast of the presentation will be availa...
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West at Home®, Now Employee Model
Nov 13, 2007
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6.5 KB
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(Omaha, Neb., Nov., 13, 2007) – West Corporation today announced that its work at home agent service has changed from a contractor model to an employee model. The move was triggered by clients' expressed need for strong agent management, including continual coaching, feedback and extensive quality monitoring.
The employee model allo...
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West Corporation Reports Third Quarter 2007 Results
Oct 17, 2007
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87.5 KB
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OMAHA, NE, October 17, 2007 – West Corporation, a leading provider of outsourced communication solutions, today announced its third quarter 2007 results.
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Third Quarter 2007 Earnings
Oct 11, 2007
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6.3 KB
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Omaha, NE. - October 11, 2007 - West Corporation, a leading provider of outsourced communication solutions, plans to announce its Third Quarter 2007 Earnings after market close on Wednesday, October 17, 2007. The Company will hold a conference call to discuss earnings on Thursday, October 18, 2007 at 11:00 AM Eastern Time (10:00...
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West Interactive Garners Two Market Leader Awards at SpeechTEK 2007
Aug 28, 2007
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(Omaha, Neb., August, 28, 2007) – West Interactive, a leading provider of automated customer contact solutions, today announced they received two Market Leader Awards at the 13th Annual SpeechTEK Conference and Exposition held recently in New York. The company received the Market Leader Award in two categories: Self Service Suite and Professio...
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West Interactive Announces Integrated, On-Demand Contact Center Solution using Genesys Market Leading Software
Aug 23, 2007
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9.1 KB
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Omaha, Neb., August 23, 2007 – West Interactive, a leading provider of automated customer contact solutions, today announced it has partnered with Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), to offer an end-to-end, on-demand contact center solution.
West Interactive, whose...
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West Launches IntelliCast™ Automated Outbound Notifications
Jul 25, 2007
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(Omaha, Neb. July 25, 2007) – West Notifications Group today announced the availability of IntelliCast, one of the nation's largest multi-channel, automated notification solutions. IntelliCast empowers companies to proactively communicate meaningful information to their customers, employees and partners through automated voice, email, fax, and...
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West Corporation Reports Second Quarter 2007 Results
Jul 18, 2007
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88.8 KB
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OMAHA, NE, July 18, 2007 – West Corporation, a leading provider of outsourced communication solutions, today announced its second quarter 2007 results.
<...
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West Corporation Announces Second Quarter 2007 Earnings Conference Call
Jul 11, 2007
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6.1 KB
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Omaha, NE. - July 11, 2007-West Corporation, a leading provider of outsourced communication solutions, plans to announce its Second Quarter 2007 Earnings after market close on Wednesday, July 18, 2007. The Company will hold a conference call to discuss earnings on Thursday, July 19, 2007 at 11:00 AM Eastern Time (10:00 AM Central Time). Inve...
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West Corporation to Present at UBS Leveraged Finance Conference
May 7, 2007
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OMAHA, NE, May 07, 2007 (MARKET WIRE via COMTEX News Network) -- West Corporation, a leading provider of outsourced communication solutions, today announced that Chief Executive Officer Thomas Barker and Chief Financial Officer Paul Mendlik will present at the UBS Leveraged Finance Conference in Las Vegas on Thursday, May 10, 2007 at 1:00 PM ET.
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West Corporation Completes Omnium Worldwide Acquisition
May 7, 2007
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6.2 KB
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OMAHA, NE, May 07, 2007 (MARKET WIRE via COMTEX News Network) -- West Corporation, a leading provider of outsourced communication solutions, today announced it completed the acquisition of Omnium Worldwide, Inc., a provider of revenue cycle management solutions, on May 4, 2007. The acquisition was announced on April 18, 2007.
About West Corpora...
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West Corporation Reports First Quarter 2007 Results
Apr 18, 2007
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18.3 KB
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OMAHA, NE, Apr 18, 2007 (MARKET WIRE via COMTEX News Network) -- West Corporation, a leading provider of outsourced communication solutions, today announced its first quarter 2007 results.
Financial Summary (unaudited)
(Dollars in millions)
Three Months Ended
March 31,
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West Interactive's IVR & Speech Solutions Named '2007 Product of the Year'
Apr 16, 2007
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9.1 KB
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OMAHA, Neb., April 16, 2007 /PRNewswire via COMTEX News Network/ -- West Interactive, a subsidiary of West Corporation and a leading provider of automated customer contact solutions, today announced its speech and IVR solution has been awarded the Call Center Magazine 2007 Product of the Year.
"Call Center Magazine selected West Interactive for...
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