July 20, 2005

West Corporation Reports Strong Second Quarter Results

Net Income Increases 40.0% With Continued Margin Expansion

OMAHA, Neb., July 20, 2005 /PRNewswire-FirstCall via COMTEX/ -- West Corporation (Nasdaq: WSTC), a leading provider of outsourced communication solutions, today announced its second quarter 2005 results.

Financial Summary (unaudited)
    (In millions, except per share amounts and percentages)

                              Three Months Ended       Six Months Ended
                                   June 30                 June 30
                                            Percent                  Percent
                            2005    2004    Change    2005    2004   Change

    Revenue               $369.8   $283.7   30.4%   $729.3  $573.1  27.3%
    Operating income       $66.1    $43.0   53.7%   $125.2   $87.7  42.7%
    Net income             $37.5    $26.8   40.0%    $71.0   $54.2  31.0%
    Earnings per share
     (basic)               $0.55    $0.40            $1.04   $0.80

    Earnings per share
     (diluted)             $0.53    $0.39            $1.00   $0.79

"We are pleased by the growth we are seeing across all of our business segments," said Thomas B. Barker, Chief Executive Officer of West Corporation. "The acquisitions of Sprint's conferencing business, ECI and Worldwide during the past year are proving to be very successful and are allowing us to further leverage our operating model."

Consolidated Operating Results

For the second quarter ended June 30, 2005, revenues were $369.8 million compared to $283.7 million for the same quarter last year, an increase of 30.4%. Revenue from acquired entities* accounted for $61.2 million of this increase. Operating income for the second quarter was $66.1 million, an increase of 53.7% compared to $43.0 million for the second quarter of 2004. Net income was $37.5 million, up 40.0% compared to $26.8 million in the same quarter last year. Diluted earnings per share were $0.53 versus $0.39 in the same period of 2004.

Margins

The company reported consolidated operating income as a percentage of revenue of 17.9% in the second quarter of 2005, up from 15.2% in the comparable quarter last year. The operating margin improvements for the quarter are the result of increased revenues in the traditionally higher margin Conferencing and Receivables Management segments. The Company also produced improved margins in the Communications Services segment, primarily due to improved infrastructure utilization, which reduced SG&A expense as a percent of revenue.

Balance Sheet

At June 30, 2005, West Corporation had cash and short-term investments totaling $25.3 million and a current ratio of 1.5 to 1. Net cash flows from operating activities were $79.0 million for the second quarter, an increase of $47.9 million over the second quarter of 2004. As of June 30, 2005, the company had $60 million of capacity available on its bank line of credit.

"During the quarter, we invested $18.0 million in capital expenditures, which were mainly related to telephone switching equipment, computer hardware and software, and facility expansion in the Philippines and North Carolina," commented Paul Mendlik, Chief Financial Officer of West Corporation.

Conference Call

The company will hold a conference call to discuss earnings on July 21st at 10:00 AM Central Time. Investors may access the call by visiting the Investor Relations section of the West Corporation website at www.west.com and clicking on the Live Webcast icon. If you are unable to participate during the live webcast, a replay of the call will also be available on the website.

About West Corporation

West Corporation is a leading provider of outsourced communication solutions to many of the world's largest companies. The company helps its clients communicate effectively, maximize the value of their customer relationships and drive greater revenue from each transaction. West's integrated suite of customized solutions includes customer acquisition, customer care and retention services, interactive voice response services, and conferencing and accounts receivable management services.

Founded in 1986 and headquartered in Omaha, Nebraska, West has a team of approximately 28,000 employees based in North America, Europe and Asia.

For more information, please visit www.west.com.

This news release contains forward looking statements within the meaning of the Federal securities laws. You can identify forward looking statements by the use of such words as "will," "expect," "plans," "believes," "estimates," "intend," "continue," or the negative of such terms, or other comparable terminology. Forward looking statements also include the assumptions underlying or relating to any of the foregoing statements.

Our results could differ materially from the expectations expressed in
these statements.  Further information regarding the factors that could cause
actual results to differ from expected projected results can be found in
documents filed by the company with the United States Securities and Exchange
Commissions (the "SEC") including our annual report on Form 10-K for the year
ended December 31, 2004, and subsequently filed quarterly reports on Form 10-
Q.  We assume no obligation to update these forward looking statements.

    * Acquired entities include Sprint Corporation's conferencing assets
    (acquired in June 2005) and ECI, Conference Call Services, LLC (Acquired
    in November 2004) in the Conferencing segment and Worldwide Asset
    Management, LLC (acquired in August 2004) in the Receivables Management
    segment.



                               WEST CORPORATION
                      CONDENSED STATEMENTS OF OPERATIONS
    (Unaudited, in thousands except per share and selected operating data)

                      Three Months Ended         Six Months Ended
                            June 30,       %         June 30,         %
                        2005     2004   Change    2005      2004   Change

    Revenue           $369,788  $283,684  30.4% $729,345  $573,052   27.3%
    Cost of services   165,297   123,550  33.8%  331,234   249,484   32.8%
    Selling, general
     and
     administrative
     expenses          138,386   117,136  18.1%  272,927   235,831   15.7%
    Operating income    66,105    42,998  53.7%  125,184    87,737   42.7%
    Other expense, net   2,678       636 321.1%    5,040     1,909  164.0%
    Income before tax   63,427    42,362  49.7%  120,144    85,828   40.0%
    Income tax expense  21,832    15,607  39.9%   41,312    31,646   30.5%
    Minority Interest    4,137         -           7,834         -
    Net income         $37,458   $26,755  40.0%  $70,998   $54,182   31.0%

    Earnings per share:
      Basic              $0.55     $0.40  37.5%    $1.04     $0.80   30.0%
      Diluted            $0.53     $0.39  35.9%    $1.00     $0.79   26.6%
    Weighted average
     common shares
     outstanding:
      Basic             68,579    67,406          68,513    67,356
      Diluted           71,052    69,014          70,958    69,010

    SELECTED OPERATING DATA:
    Revenue:
      Communication
       Services       $212,026  $197,122   7.6% $430,526  $400,864    7.4%
      Conferencing     103,932    76,862  35.2%  192,124   152,089   26.3%
      Receivables
       Management       55,008     9,956 452.5%  108,960    20,613  428.6%
      Inter segment
       eliminations     (1,178)     (256)360.2%   (2,265)     (514) 340.7%
      Total           $369,788  $283,684  30.4% $729,345  $573,052   27.3%

    Operating Income:
      Communication
       Services        $29,444   $25,097  17.3%  $60,057   $52,172   15.1%
      Conferencing      26,760    18,457  45.0%   44,913    35,236   27.5%
      Receivables
       Management        9,901      (556)         20,214       329
      Total            $66,105   $42,998  53.7% $125,184   $87,737   42.7%

    Operating Margin:
      Communication
       Services          13.9%     12.7%   9.4%    13.9%     13.0%    6.9%
      Conferencing       25.7%     24.0%   7.2%    23.4%     23.2%    0.9%
      Receivables
       Management        18.0%     -5.6%           18.6%      1.6%
      Total              17.9%     15.2%  17.8%    17.2%     15.3%   12.4%

    Number of
     workstations
    (end of period)     16,871    14,007
    Number of
     Communication
     Services ports
     (end of period)   132,573   135,478




                                            Condensed Balance Sheet
                                             June 30,   December 31,   %
                                               2005         2004     Change
    Current assets:
      Cash and short-term investments        $25,271      $21,939    15.2%
      Trust cash                              10,371       10,633    -2.5%
      Trade accounts receivable, net         204,551      195,598     4.6%
      Portfolio receivables, current          27,421       26,646     2.9%
      Other current assets                    26,894       27,244    -1.3%
         Total current assets                294,508      282,060     4.4%
    Net property and equipment               228,575      223,110     2.4%
    Portfolio receivables, net                60,632       56,897     6.6%
    Goodwill                                 707,035      573,885    23.2%
    Other assets                             194,218      135,254    43.6%
         Total assets                     $1,484,968   $1,271,206    16.8%
    Current liabilities                     $192,290     $160,755    19.6%
    Long Term Obligations                    350,664      238,354    47.1%
    Other liabilities & minority interest     73,643       82,642   -10.9%
    Stockholders' equity                     868,371      789,455    10.0%
         Total liabilities and
          stockholders equity             $1,484,968   $1,271,206    16.8%

SOURCE West Corporation

Investor Relations, Carol Padon of West Corporation, +1-402-963-1500
http://www.prnewswire.com

Copyright (C) 2005 PR Newswire. All rights reserved.

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