Investor Information
We are a leading provider of technology-driven, communication services. We offer a broad portfolio of services, including conferencing and collaboration, unified communications, alerts and notifications, emergency communications, business process outsourcing and telephony / interconnect services. The scale and processing capacity of our proprietary technology platforms, combined with our expertise in managing voice and data transactions, enable us to provide reliable, high-quality, mission-critical communications designed to maximize return on investment for our clients. Our clients include Fortune 1000 companies, along with small and medium enterprises in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. We have sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America.
Since our founding in 1986, we have invested significantly to expand our technology platforms and develop our operational processes to meet the complex and changing communication needs of our clients. We have evolved our business mix from labor-intensive communication services to predominantly diversified and platform-based, technology-driven voice and data services.
Investing in technology and developing specialized expertise in the industries we serve are critical components to our strategy of enhancing our services and our value proposition. In 2012, we managed approximately 28 billion telephony minutes and approximately 134 million conference calls, facilitated over 260 million 9-1-1 calls, and delivered over 1.2 billion notification calls and data messages. With approximately 672,000 telephony ports to handle conference calls, 9-1-1 public safety calls, alerts and notifications and customer service at December 31, 2012, we believe our platforms provide scale and flexibility to handle greater transaction volume than our competitors, offer superior service and develop new offerings. These ports include approximately 384,000 IP ports, which we believe provide us with the only large-scale proprietary IP-based global conferencing platform deployed and in use today. Our technology-driven platforms allow us to provide a broad range of complementary automated and agent-based service offerings to our diverse client base.
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Stock |
Last Trade |
Price |
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Current |
12:49 PM EST
May 22, 2013 |
23.01 |
| Last Visit |
Oct 24, 2006 |
48.73 |
Change |
Last visit 2402 days ago |
0.47%  |
| News Releases |
West Corporation Reports First Quarter 2013 Results and Declares Quarterly Dividend
Apr 25, 2013
OMAHA, NE, April 25, 2013 - West Corporation (Nasdaq:WSTC), a leading provider of technology-driven communication services, today announced its first quarter 2013 results.
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West Corporation to Deliver Notice of Redemption of Senior Subordinated Notes
Mar 27, 2013
OMAHA, NE, March 27, 2013 - West Corporation, a leading provider of technology-driven communication services, today announced that it instructed The Bank of New York Mellon Trust Company, N.A., as trustee for the Company's 11% Senior Subordinated Notes due 2016 (the "Senior Subordinated Notes"), to deliver a notice of redemption to the ...
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West Corporation Announces Closing of Its Initial Public Offering
Mar 27, 2013
OMAHA, NE, March 27, 2013 - West Corporation, a leading provider of technology-driven communication services, today announced closing of its previously announced initial public offering of 21,275,000 shares of its common stock, at a price to the public of $20.00 per share. The Company's shares began trading on the Nasdaq Global Select ...
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