Frequently Asked Questions

What is the ticker symbol for JPMorgan Chase common stock, and what exchanges does it trade on?

JPMorgan common shares trade on the New York Stock Exchange under the symbol "JPM". The common stock is also listed on the London and Tokyo stock exchanges.

What are the outstanding issues of trust preferred securities for JPMorgan Chase?

JPMorgan Chase also owns trusts that issue preferred securities. Distributions on these securities are treated as interest for tax purposes. For a list of those outstanding trust preferred securities that trade on the New York Stock Exchange, please visit Trust Preferred Securities.

Does JPMorgan Chase pay a dividend on its common stock?

Yes. The quarterly dividend on JPMorgan Chase's common stock is currently $0.30 per share. Dividends are usually paid in January, April, July and October of each year, with the record date on the sixth calendar day of the month and payment on the last day of the month. Dividends are paid only as, when, and if, declared by our Board of Directors. Dividends declared in any quarter will be determined by our Board of Directors after taking into consideration factors such as our current earnings, expected medium- and long-term operating earnings, financial condition, regulatory capital position and applicable governmental regulations and policies. For detail on JPMorgan Chase's dividend history, please visit Dividend History.

What if I cannot locate my stock certificates or if I have questions about my JPMorgan Chase common stock ownership account?

Please call Computershare Shareowner Services LLC at (800) 758-4651 or (201) 680-6578 if outside the United States, Canada, and Puerto Rico, or visit Shareholder Services.

Does JPMorgan Chase offer a direct stock purchase or dividend reinvestment plan?

JPMorgan Chase's Investor Services Program offers a variety of convenient, low-cost services to make it easier to reinvest dividends and buy and sell shares of JPMorgan Chase common stock. A brochure and enrollment materials may be obtained by calling the Program Administrator, Computershare Shareowner Services LLC , at (800) 758-4651 or (201) 680-6578 if outside the United States, Canada, and Puerto Rico, or visit Investor Services Program.

Can I get a physical certificate for my JPMorgan Chase stock?

JPMorgan Chase uses the Direct Registration System (DRS) to issue our common shares to registered shareholders on the books of the company. Direct registration allows your shares to be held in book-entry form registered in your name in an account created for you at our transfer agent, Computershare Shareowner Services LLC. This eliminates the need for stock certificates, which can be lost or damaged. It also allows investors to move book-entry shares electronically from a brokerage account to a registered account or from a registered account to a brokerage account.

While the great majority of stockholders prefer the advantages of holding their shares in Direct Registration form, you may request a physical certificate for your shares of JPMorgan Chase common stock at any time. Please call Computershare Shareowner Services LLC at (800) 758-4651 or (201) 680-6578 if outside the United States, Canada, and Puerto Rico, or by accessing the web at www.melloninvestor.com and utilizing Investor Services Direct.

How can I get a JPMorgan Chase Annual Report or Proxy Statement?

You may view our Annual Report and Proxy Statement online or request copies.

Where can I get financial information on JPMorgan Chase?

JPMorgan Chase files annual, quarterly and current reports, proxy statements and other information with the Securities and Exchange Commission (SEC). You may access our financial information online or request copies.

Where can I find JPMorgan Chase press releases?

You may access JPMorgan Chase's press releases online.

Where can I find presentations by JPMorgan Chase's executives?

You may access JPMorgan Chase's investor presentations online.

How can I obtain stock price information for JPMorgan Chase common stock?

You may access our current stock quote as well as stock price history for JPMorgan Chase common stock.

When has JPMorgan Chase had stock splits?

You may access JPMorgan Chase's stock split history online.

What are JPMorgan Chase's credit ratings?

You may access JPMorgan Chase's credit ratings online.

Who is JPMorgan Chase's independent auditor?

PricewaterhouseCoopers LLP
300 Madison Avenue
New York, NY 10017-6232

Who are the equity analysts that cover JPMorgan Chase?

You may view a list of the equity analysts that cover JPMorgan Chase online.

How can I get information about upcoming JPMorgan Chase events?

Please view our Event Calendar.

How do I get added to the email distribution list for JPMorgan Chase financial information?

Please visit News by e-mail.

Whom can I contact if I have additional questions about my registered stock account?

If you have any questions about your JPMorgan Chase registered stock account, the dividend, or the Investor Services Program, please contact the transfer agent:

By mail at:
Computershare Shareowner Services LLC
P.O. Box 358016
Pittsburgh, PA 15252-8016

www.melloninvestor.com *

By telephone:
Within the United States, Canada, and Puerto Rico: 800-758-4651
Outside the United States, Canada, and Puerto Rico: 201-680-6578(collect)


TDD phone service for hearing impaired:
TDD for hearing impaired within the United States, Canada, and Puerto Rico: 800-231-5469 TDD for hearing impaired, all other locations: 201-680-6610 (collect)

Stockholders seeking financial information are welcome to contact our toll-free Corporate News and Shareholder Information Service at (866) JPM-FACT (866-576-3228) or JPMorgan Chase Investor Relations at 212-270-6000.

How can I receive my annual meeting materials electronically via the Internet?

You may elect to receive your annual report and proxy statement electronically.

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