At Convergys, we're a global leader in relationship management. We deliver a broad range of customer solutions, backed by technology, business analytics and consulting services that help create valuable relationships between our clients and their customers.

Convergys is uniquely and exclusively focused on helping our clients make smarter decisions about enhancing their relationships with customers to improve business performance. We help our clients recruit, service and retain customers using innovative technologies that increase efficiencies, satisfaction, loyalty and workforce effectiveness – while decreasing costs. This approach has made us a global leader for 30 years.

Headquartered in Cincinnati, Ohio, Convergys has approximately 70,000 employees in 57 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia.