Conn's, Inc. and Assurant Solutions Renew Partnership to Provide Consumers Product Protection and Repair Service Plans
BEAUMONT, Texas--(BUSINESS WIRE)--
Specialty retailer Conn's, Inc. (NASDAQ/NM: CONN) and Assurant
Solutions, a global specialty insurance and risk management company,
today announced an extension of their long-term partnership to offer
product protection and repair service plans to Conn's customers. The
program, which protects customers if their covered products malfunction,
is an important component of the value proposition that Conn's delivers
Conn's will continue to offer product protection and repair service
plans under the agreement to all shoppers who purchase consumer
electronics, home appliances or computers at any of their 71 retail and
"We are very appreciative of the long-term relationship we have with
Assurant Solutions," commented Mike Poppe, Conn's chief financial
officer. "We believe it is important for us to offer our customers the
ability to protect themselves against the risk of unplanned repair
expenses related to the products they buy from us and that are important
to their daily lives. Additionally, the repair service agreement enables
the customer to make sure the products they finance with us continue to
work while they are making their monthly payments."
Assurant Solutions has provided extended service protection plans for
Conn's since 1998.
"We are proud to extend our relationship with Conn's for another five
years," said Joe Erdeman, president of Assurant Solutions' extended
service contract business. "By providing Conn's customers with a
high-value offering, our product protection and repair service plans
further enhance customer loyalty with reliable service support."
About Conn's, Inc.
The Company is a specialty retailer currently operating 71 retail
locations in Texas, Louisiana and Oklahoma: with 23 stores in the
Houston area, 18 in the Dallas/Fort Worth Metroplex, eight in San
Antonio, three in Austin, five in Southeast Texas, one in Corpus
Christi, four in South Texas, six in Louisiana and three in Oklahoma. It
sells home appliances, including refrigerators, freezers, washers,
dryers, dishwashers and ranges, and a variety of consumer electronics,
including LCD, LED, 3-D, plasma and DLP televisions, camcorders, digital
cameras, computers and computer accessories, Blu-ray and DVD players,
video game equipment, portable audio, MP3 players, GPS devices and home
theater products. The Company also sells furniture for the living room,
dining room, bedroom and related accessories, and mattresses, as well as
lawn and garden equipment, and continues to introduce additional product
categories for the home to help respond to its customers' product needs
and to increase same store sales. Unlike many of its competitors, the
Company provides flexible in-house credit options for its customers. In
the last three years, the Company financed, on average, approximately
60% of its retail sales under its in-house financing plan.
About Assurant Solutions
Assurant Solutions businesses develop, underwrite, market and administer
specialty insurance, extended service contracts and other risk
management solutions through collaborative relationships with leading
financial institutions, retailers, automobile dealers, funeral homes,
manufacturers, wireless carriers and other entities. With operations in
25 locations, including executive offices in Atlanta, Ga., Assurant
Solutions serves clients and their customers in 12 countries throughout
North America, the Caribbean, Latin America, Europe and Asia.
Assurant Solutions is also part of Assurant, a premier provider of
specialized insurance products and related services in North America and
worldwide markets. Assurant, a Fortune 500 company and a member of the
S&P 500, is traded on the New York Stock Exchange under the symbol AIZ.
Assurant has over $27 billion in assets and $8 billion in annual revenue.
Conn's, Inc., Beaumont
Michael J. Poppe, 409.832.1696 Ext. 3294
Assurant Solutions / Assurant Specialty
Patrice Eastham, 770.763.2740
Source: Conn's, Inc.
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